Get-OVRemoteSupport

Retrieve the HPE Remote Support configuration and registration status from one or more HPE OneView appliances.

Synopsis

Get the HPE Remote Support global configuration and portal registration status.

Syntax

Get-OVRemoteSupport
    [-ApplianceConnection <Object>]
    [<CommonParameters>]

Description

Get-OVRemoteSupport retrieves the appliance-level HPE Remote Support configuration. The returned object combines data from both the Remote Support registration endpoint and the configuration endpoint, providing a unified view of:

• Whether the appliance is registered with the HPE Remote Support portal.
• Whether Remote Support is enabled.
• The company name configured for support entitlement.
• Whether marketing opt-in is enabled.
• Whether automatic enablement of new devices is configured.
• Whether email notifications for Remote Support events are enabled.

Use Set-OVRemoteSupport to change the configuration, and Enable-OVRemoteSupport or Disable-OVRemoteSupport to toggle Remote Support on individual servers or enclosures.

Parameters

ApplianceConnection · Object

Specify one or more appliance connection objects or names. Defaults to the default connection in $ConnectedSessions.

Examples

Get Remote Support configuration from the default appliance

Get-OVRemoteSupport

Check whether Remote Support is enabled

$rs = Get-OVRemoteSupport
if ($rs.EnableRemoteSupport)
{
    Write-Host "Remote Support is enabled for company: $($rs.CompanyName)"
}
else
{
    Write-Warning "Remote Support is not enabled."
}

Get configuration from all connected appliances

$ConnectedSessions | ForEach-Object {
    Get-OVRemoteSupport -ApplianceConnection $_
} | Select-Object CompanyName, EnableRemoteSupport, AutoEnableDevices, ApplianceConnection

Output

HPEOneView.Appliance.RemoteSupport.Configuration

Key properties:

Property	Type	Description
Registered	Boolean	Whether the appliance is registered with the HPE Remote Support portal
EnableRemoteSupport	Boolean	Whether Remote Support is currently enabled
CompanyName	String	Company name associated with the support contract
MarketingOptIn	Boolean	Whether HPE marketing communications opt-in is active
AutoEnableDevices	Boolean	Whether newly added devices automatically have Remote Support enabled
EnableEmailNotification	Boolean	Whether Remote Support email notifications are active
Created	DateTime	When the configuration was first created
Modified	DateTime	When the configuration was last modified
ApplianceConnection	Object	Appliance the configuration was retrieved from

Related cmdlets

• Set-OVRemoteSupport
• Enable-OVRemoteSupport
• Disable-OVRemoteSupport
• Get-OVRemoteSupportContact — see source repository for cmdlet usage